We use a technology called Team Viewer to allow temporary remote access to your computer for support purposes. If you’ve been instructed by one of our nerds to initiate a remote support session, you’re in the right place. Click the link below appropriate for the computer you’re using.

Are you a Mac? Click Here for Mac OS.

Are you a PC? Click Here for Windows.


Once you’ve downloaded the Team Viewer application, find it in your downloads folder and launch it. Send us the “ID” listed in the application window.